We were very pleased with the service provided. Paul Singletary and Eric King did a wonderful job constructing our ramp. Not only did they travel more than three hours to get here, they also worked in cold, wet conditions to get the job done. They were very friendly, pleasant and helpful. When I arrived home, Mr. Singletary assisted in getting me out of the car and into my wheelchair, and then helped my family get me up the ramp and into the house. He then explained everything and answered any questions we had. He did a very professional job in a short time frame.
May 12, 2018
Staff (to include office staff and technicians) very customer friendly, customer oriented, technically knowledgeable, and a true desire to please and help the customer..
The team at 101 mobility was extremely helpful in repairing my son's Valet seat. The convenience of staying in Fayetteville for the repairs saved us 2 hours of driving to the original vendor and expedited the repairs
Shinika Sinclair went above and beyond all of my expectations. 101 Mobility knew what they were doing when they hired this caring lady. Everything was done in an orderly and timely fashion. She kept me apprised by emails and phone through the entire process. If I owned a business, I would like her to work for me. Thank you, Shinika Sinclair for one of the best customer service experience I have had in over 25 years.
D. [LAST NAME REMOVED] - Fayetteville, NC.
I like the promptness of the response the request for a ramp. The person the came out listen to what was needed and provided ways on how 101 could make it happen. Everybody is pleased.
First Lynnhaven Baptist Church
I have the utmost appreciation for the efforts put forth by Ryan Price in getting this job completed. He has overcome a great number of obstacles that were far beyond the normal range. He has maintained contact with me during this whole job.
I highly commend him and the crews he has brought to the completion of this endevor!
Second Baptist Church
533 Person Street
The chair lift opened up our upstairs to us as we were having difficulty climbing stairs. Also, the fast and friendly service personal service they provide. Although we have had a few problems they have been great to work with.
I was very pleased with your customer service when I stopped by to share my technical problem with my mother's stair lift. The office assistant immediately called the technical assistant who came by that afternoon and repaired the wires causing the glitch. He was most courteous. Thanks 101Mobility!
The guy who comes to the house to measure, explain, and later to install is Jeff. Leigh will help you with options, ordering, delivery, and installation scheduling. She can also lead you through questions about sales tax, doctor’s prescriptions, Letter of Medical Necessity, etc. Jeff & Leigh are excellent professionals. We had some specific needs that made the Bruno a perfect fit. They may even have other brands that better suit your needs. Whatever the situation we have found that you can trust these people. They were even a great help after the sale when someone damaged our stair lift. I hope this turns out as much of a blessing for you and your wife as it has for us.
Joseph and Flora G.
101 Mobility, one of your mission statements is to try to exceed the customer’s expectations. Well, that was done for us a few months ago by Eric King. Not only were we pleased by his work on installing the ramp, but his pleasant personality and the soothing music he played as he worked. My husband tried to dance in his wheelchair. (smile) Thanks again for sending us a very kind and wonderful person.
Thank you so much for your excellent customer service! It is refreshing to interact with a professional who is awesome at customer satisfaction.
Gary – I want to compliment your technician, Eric. He worked very hard non-stop for about four and one half hours to install the ramp today. It is very sturdy, and should give us excellent service.
I just want to make sure you know how impressed I was. I have been in management positions for 43 years. I think it is very important to recognize an employee who is so conscientious and works so hard without any supervision.
I am a very appreciative customer.
I’d like to commend Marcus and Freddie on installing the ramp for my wife. If you have more employees like them, your company will go very far. They were very professional, polite and a pleasure to work with.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.
Installation was completed in a timely and professional manner, Mitch did a great job! I have only positive things to say about Leigh, Mitch and 101 and will recommend your services to anyone who expresses an interest in the resources your company offers.
I highly recommend 101 Mobility, as their service has been excellent. After I broke my ankle and found it would take 2 months to recover, I called them and they immediately came over to my daughter’s house where I was staying, and did an appraisal. In 2 days, the ramp was up so I could get to the doctor. It has given me freedom to go out with friends as well and enjoy the sunshine. The ramp is sturdy and has railings to hold on to and it looks nice on the house.